Demo Mushers ensure that customer service delivery is of a uniform and high standard. Guest concerns, questions and / or complaints are addressed immediately; Demo Mushers bring all guest issues to the Handler and / or Manager’s attention and remains in close contact during resolution and follow up.
All employees are responsible for the protection and proper use of Gold Rush Equipment and foster a culture of safety promoting the application of associated Personal Protection Equipment Requirements.
All employees are responsible for ensuring quality standards and maintaining a superior working environment. Employees are encouraged to present suggestions for enhancing the safety of fellow Team Members, Guests, and Dogs, or ideas for streamlining procedures. Employees will assist in maintaining all necessary external (customer, vendor and trade) relationships, consistent with the objectives, operating philosophy and desired image of Gold Rush Dog Tours, LLC.
Demo Mushers ensure that wasted and non-productive time is eliminated, continually identifying areas to improve service, performance and dog related objectives. Maintaining a positive attitude and dedication to productivity, Demo Mushers accomplish assigned work and make decisions in a timely manner and participates in all Demo chores.
While guests are departing, all present and available employees acknowledge departing Guests and thank them for visiting.
Musher’s Gear
The following is a list of musher gear for mushers bringing their own dogs to the Demo. Please note that not all are mandatory, though we have found them to be very helpful. Please write or inscribe your name on extra supplies or gear that you bring. Items in bold are required.
- 1 harness per dog – It is helpful to have spares in the event of chewing.
- Carabineers – Musher’s are required to bring all carabineers needed for their team.
- 2 Sky kennels – These are best left in your truck until needed. They can be very useful in the event of a sick dog. Intermediate kennels are the most convenient size.
- Vet kit – Though we have an extensive one in camp, it is recommended to bring a small one of your own.
- Dog Brush – Because of the damp climate it is best to keep the dogs brushed out.
- Nail Clippers
- Fids
- A few spare collars
- S hook tool – Another item that is provided, but can be nice to have one of your own.
If you will be bringing your own Team, we feed Distance. It is highly recommended to buy a few bags ahead of time to get used to the food before the summer season starts.
Gold Rush Crew 